Updated: 1 January 2026

7thb Privacy Policy – User Personal Data Protection

At 7thb, your privacy is not merely a legal obligation — it is our core commitment. Find out exactly how your personal data is collected, used, and protected at every stage.

This Privacy Policy is effective from 1 January 2026. This version supersedes all previous privacy policies.

1. Introduction

Welcome to the 7thb Privacy Policy page. This document explains in detail how the 7thb platform — accessible via the 7thb.vin website and our official mobile app — collects, processes, stores, and protects your personal information.

7thb operates with full integrity toward the trust placed in us by every member. We understand that your personal data is sensitive and valuable. That is why we take a transparent and responsible approach to every aspect of data management — from the moment you register to after you stop using our platform.

By registering or continuing to use the 7thb platform, you agree that your personal data will be processed in accordance with the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your data.

This Privacy Policy should be read together with Terms and Conditions use of the 7thb platform for a full overview of your rights and responsibilities.

2. Data We Collect

7thb collects your personal data through several channels — directly from you during registration and platform use, and automatically through tracking technologies within our platform. The following are the categories of data we collect:

Identity Data:

  • Full name as shown on official documents.
  • National ID number, passport, or other valid identity document.
  • Date of birth for age verification.
  • Current residential address.

Contact Data:

  • Active email address used during registration.
  • Valid mobile phone number.

Financial Data:

  • Bank account or digital wallet details for withdrawal purposes.
  • Deposit and withdrawal transaction records.
  • Credit or debit card information (full numbers are not stored — we only retain the last four digits for reference).

Platform Usage Data:

  • Gaming activity and betting records.
  • Login history including dates, times, and IP addresses.
  • Device and browser information used.
  • Cookie and session data.

7thb does not store PINs, passwords in plain text, or biometric information. All passwords are stored in an irreversible hashed format.

3. How We Use Your Data

Every piece of data we collect has a specific and legitimate purpose. We do not collect data beyond what is required for platform operations. Below is a summary of our data usage:

Purpose of Use Data Type
Identity verification (KYC) and account registration Personal identification, official documents
Deposit and withdrawal processing Financial data, banking information
Account security and fraud prevention IP, login, activity records
Customer support and complaint resolution Relationships, transaction records
Legal compliance and regulatory reporting All relevant categories
Product improvement and usage analytics Platform usage data (anonymised)
Promotional communications (with your consent) Email, phone number

We will not use your data for purposes not stated above without first obtaining your additional consent.

4. Basis for Data Processing

All personal data processing at 7thb is carried out on one of the following lawful bases:

  • Contract performance: Processing required to deliver platform services to you, including account management, payment processing, and customer support.
  • Legal compliance: Processing required by Malaysian law or applicable international standards, including KYC requirements and anti-money laundering (AML) reporting.
  • Legitimate interests: Processing for platform security, fraud prevention, and service improvement purposes — provided it does not override your privacy rights.
  • Consent: For marketing communications and promotional offers, we will only contact you if you have given explicit consent. You may withdraw this consent at any time.

5. Sharing Data with Third Parties

7thb does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations where we need to share your data with trusted third parties:

  • Payment providers: Transaction information is shared with payment processors such as FPX, local banks, and digital wallet providers solely to complete your transactions.
  • Game providers: Minimum game data required is shared with game software providers to ensure a smooth gaming experience and accurate result verification.
  • Technical service providers: Cloud infrastructure and security service providers that help us operate the platform — subject to strict confidentiality agreements.
  • Regulatory authorities: Where required by law or a valid court order, we will disclose the necessary data to the relevant government agencies or regulatory bodies.

All third parties working with 7thb are required to comply with data protection standards equivalent to or stricter than those we uphold. We do not permit third parties to use your data for their own purposes.

If 7thb is involved in a merger, acquisition, or asset sale, you will be notified in advance before your personal data is transferred to the new entity.

6. Data Storage & Security

The security of your data is a technical priority we take extremely seriously. The 7thb platform employs multiple security layers to protect your data from unauthorized access, loss, or destruction:

  • Encryption in transit: All data moving between your device and our servers is protected by TLS 1.3 protocol with 256-bit SSL encryption.
  • Encryption at rest: Sensitive data stored in our databases is encrypted using AES-256 standard.
  • Access control: Access to user data in our internal systems is restricted to staff with a legitimate operational need only, with full audit logs maintained.
  • Continuous monitoring: An intrusion detection system operates around the clock to identify and respond to any security threats.
  • Regular security testing: Independent security audits and penetration testing are conducted regularly by third-party specialists.

Retention Period: Active account data is retained for the duration your account remains active plus seven years after closure, to comply with legal requirements. Anonymised analytics data may be retained longer for platform improvement purposes.

7thb's server infrastructure is hosted in certified data centres compliant with ISO 27001 security standards, ensuring comprehensive physical and digital protection.

7. Cookies & Tracking Technologies

The 7thb platform uses cookies and similar tracking technologies to enhance the user experience, maintain your login session, and analyze platform usage patterns. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Collects information about how you use the platform — pages visited, time spent, and errors encountered — to help us improve our services.
  • Functionality cookies: Stores your preferences such as language, display settings, and saved login details for your convenience.
  • Analytics cookies: Used to understand aggregate user behaviour for product improvement. This data is processed in anonymised form.

You can manage cookie settings through your browser settings. Disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to the help section of your browser.

8. Your Rights as a User

As a 7thb platform user, you have the following rights regarding your personal data. All requests will be processed within 30 business days:

1

Right of Access

You have the right to request a copy of all personal data we hold about you in a readily readable format.

2

Right to Rectification

If any of your data is inaccurate or out of date, you have the right to request an immediate correction.

3

Right to Erasure

You may request the deletion of your personal data under certain circumstances, subject to legal retention requirements.

4

Right to Restriction

You have the right to request that we restrict the processing of your data in certain situations during an investigation or dispute.

5

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another platform.

6

Right to Object

You may object to data processing for direct marketing purposes or on the basis of legitimate interest at any time.

9. Children's Data

The 7thb platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will immediately take steps to delete that data and close the associated account. Parents or guardians who find that their underage child has registered on our platform are advised to contact our team immediately.

If you suspect that a minor is using the 7thb platform, please report it to us via live chat or our support email for immediate action.

10. Privacy Policy Amendments

7thb reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The "updated" date at the top of this page will always reflect the latest version.

For amendments that involve significant changes to how we use your personal data, we will notify you via your registered email or in-platform notification at least 14 days before the amendment takes effect. Continued use of the platform after the effective date constitutes acceptance of the amended policy.

We encourage you to review this page regularly to ensure you stay informed about how we manage your data.

11. Contact Us Regarding Privacy

For any enquiries, requests or complaints regarding this Privacy Policy or the handling of your personal data, please contact our team through the following channels:

  • Live Chat: Available directly on the 7thb platform — the fastest way to get a response in under three minutes.
  • Privacy Email: [email protected] — for written enquiries requiring an official record, response within 3 business days.

When contacting us regarding a data request, please clearly state your full name, account number, and the type of request to help us process it faster and more accurately.

Six Core Data Security Pillars Protecting You

Privacy is more than words — it is the technical architecture and work culture we have built into every layer of the 7thb platform.

256-Bit SSL Encryption

Every byte of data traveling between your device and 7thb servers is encrypted with TLS 1.3 protocol — the same standard used by leading banking institutions worldwide.

Tiered KYC

Our identity verification process is designed to collect only the data that is genuinely required at each stage — ensuring you never have to disclose more than necessary.

No Data Selling

Your data has never been and will never be sold, rented, or shared with any third-party advertiser or data broker. This commitment has been in place since day one.

Communication Controls

You have full control over the marketing communications you receive. You may unsubscribe at any time via the link in any email or directly through your account settings.

Independent Security Audit

7thb's data management practices are periodically audited by accredited independent cybersecurity firms — ensuring ongoing compliance with the latest international standards.

Rapid Incident Response

Our security team operates around the clock with clear incident response protocols. In the event of any data breach, affected users will be notified within 72 hours.

Your Data Is Safe Here. Join 7thb Today.

Enjoy a safe, fair, and exciting online betting experience alongside a growing community of active members who trust the 7thb platform every day.

Bahasa Melayu